API and web service business integration

Committed to design and adapt combined together

Throughout the partnership with us, from the first contact, though integration, to the “in-life” support of our services, customers will experience a best-in-class support service

We understand the challenge that most operators face around their development road-maps so we work hard to ensure the integration process for our products is as straightforward as possible and provide support all the way through the process.

Kick-off meeting

To set out how we will work together throughout the integration process.

step by step support

The HRDB team are on hand to answer your questions during integration including support with product placement.

live service

Launch date agreed and test account details provided to our team.

Our process

Once you start the integration process with us you will be introduced to our expert team who will provide dedicated support to you to get you live as soon as possible including:

– Kick-off meetings to discuss your requirements and address     any initial queries
– Supply of technical documentation
– Set-up of test feeds
– Regular catch-up calls to remove any blockers
– Support via instant messaging communication throughout

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